At KÖPRÜCELİ İNŞAAT GAYRİMENKUL DANIŞMANLIĞI DIŞ TİC. LTD. ŞTİ., we place great importance on protecting personal data. This policy reflects our company's vision for data security.
1. Purpose
This policy aims to ensure that personal data is processed and protected in accordance with the Personal Data Protection Law No. 6698 (KVKK), and that the rights of data subjects are safeguarded.
2. Categories of Data We Process
- Identity and contact data (first name, last name, telephone number, email address),
- Customer requests and property preferences,
- Digital behaviour data (cookies and website usage details).
3. Data Processing Principles
Your data is always processed:
- Lawfully and fairly,
- Accurately and, where necessary, kept up to date,
- For specific, explicit and legitimate purposes,
- In a manner that is relevant to, limited to and proportionate to the purposes for which it is processed.
4. Purposes of Data Processing
- Providing real estate advisory services,
- Matching customer requests with the most suitable properties,
- Managing CRM and customer loyalty processes,
- Conducting marketing and information activities with your explicit consent.
5. Data Retention Periods
The retention periods established in accordance with legislation and business requirements are as follows:
- Customer Data: A maximum of 10 years,
- Prospective Customer (Lead) Data: 2 years,
- Log Records: Retained for 2 years.
6. Our Data Security Measures
Our company has implemented the following measures to protect data:
- 256-bit SSL encryption and secure data transmission,
- A tiered authorisation and access restriction system,
- Strong firewalls and active monitoring.
7. Rights and Requests
Data subjects may exercise all their rights under the KVKK (including access to information, rectification and erasure) by submitting a written request to our company.
